Thursday
May132010

The Value of Face to Face Communication

As of this writing, I have been home in the Camden Maine office just three of the first 20 weeks in 2010.  During my various road trips this year, I have made 56 flights, spent 75 nights in hotel rooms in three countries, and the good lord only know how many hours I have wasted waiting at airport gates.

 Why?  I have been asking myself this question a lot lately myself.

 The answer for me is that in spite of the tremendous advances in digital communication that have been made in the past few decades, there is nothing that can take the place of face to face human communication.  Malcom Galdwell has a fascinating segment in his book "Blink" that describes how attuned human beings are to reading each other's faces.  Our faces communicate our emotions most clearly.  If you really want to get a sense of how your message is being received, you must be able to see the face of the person you are talking to.  This level of communication is critical to building personal relationships.  And guess what - business is totally driven by personal relationships.

 People do business with people that they know, like, and trust.  I know of no better way to build trust with another person than to spend time with them in their own environment.  Anthony Bourdaine likes to say that the best way to build understanding  is to share a meal with someone.  I can't disagree.  And understanding is critical to any relationship - business or otherwise.  If we want to deliver truly compelling solutions for our customers, then we must clearly understand their problems from their own perspective.

 We are inspired by the opportunity to deliver compelling solutions for our customers at PenBay Solutions.  Our quest for the understanding and personal relationships that make this possible will continue to drive us to spend time with our customers in their own environments.

 Maybe I'll see you at the airport?

Monday
May102010

We Need More Woman Engineers

I was very honored on Saturday to be inducted into the University of Maine Francis Crowe Society as a Distinguished Engineer.  I am an alumni of the University of Maine, I have two sons currently enrolled there, and it is an institution that I love deeply.  It was a great privilege for me to be able to address the graduating class.  The University of Maine College of Engineering is one of the best land grant engineering schools in the country and I have been involved on the board of advisors to the Department of Spatial Information Sciences and Engineering.  This department has a world-class reputation and the team of professors lead by Dr. Mike Worboys is doing some fascinating research.

As inspiring as the ceremony was, I was deeply troubled by how few woman graduates there are receiving engineering degrees.  I was in junior high school when Title IX was passed in the US guaranteeing equal opportunity to women in education.  Over the next couple of decades there was a lot of time and energy focused on women's rights issues and breaking the 'glass ceiling'.  And yet nearly 40 years later we still are seeing a pitifully small representation of women in the engineering disciplines.  I was embarrassed for the College of Engineering that there was not a single woman graduate from the Department of Electrical and Computer Engineering.  The Department of Mechanical Engineering had a single woman graduate.  The Civil and Environmental Engineering Department had several woman graduates, but still no where near parity with the men.

On my ride home from Orono yesterday I couldn't get the difficult questions out of my mind.  Why is it that so few women consider engineering as a profession that they would find exciting and rewarding?  How is it that American society has lost its inspiration and drive to lead the world in engineering excellence.  In my mind, America could do with a lot fewer lawyers and bankers and a lot more engineers.  How do we turn this tide and convince my daughter's generation that they should consider engineering as a viable career path?

One of the things that Tom Peters is continually ranting about is how America is disastrously myopic in our inability to tap the creative genius of women in our society.  This trend is at its absolute worst in the engineering community.  Help me out here...  how do we change current perceptions and inspire a new generation of women engineers?

 

Monday
May032010

Thoughts on GITA 2010

I spent most of last week in Phoenix at the GITA conference.  I had never spent any time in Phoenix before other than the airport so it was interesting to get a little bit of a fell for that city.  I was fortunate to be able to give a presentation on Building a  Facilities Information Infrastructure to Support Public Safety.  Both the presentation and the paper are available on the PenBay Solutions Web Site.

The overall attendance of this year's GITA conference was about doubled from the last time I attended when the conference was held in Seattle.  This year the boards of GITA and ACSM chose to collocate their respective conferences.  The concept of bringing these two communities together was terrific.  The GIS and Survey communities have had a difficult relationship over the years to say the least.  As spatial measurement technology improves dramatically from year to year, the line between surveyor and GIS professional is becoming increasingly difficult to determine.  

I am not a surveyor, but I tend to think of the surveying profession as being divided into two broad groups.  There is one group of surveyors that is focused primarily on boundary survey work.  This group is critical to the documentation of property rights and will likely see a legally protected market for the foreseeable future.  This group can afford to be relatively disinterested in GIS as the real value of their profession is in establishing a legal record of property rights.  Whether a particular boundary survey agrees with its neighbors or improves the overall quality of the municipal parcel fabric is not the concern of the property surveyor.  

The second group of surveyors focus on the science of spatial measurement in support of engineering design and construction work.  This group is in the midst of an amazing transformation as they work to deal with the disruptive technology of LiDAR.  Suddenly, there are devices on the market that are capable of collecting a half million measurements a second and delivering those measurements at sub-centimeter accuracy.  Furthermore, some of the new mobile data collection platforms are capable of delivering nearly this level of fidelity while driving down the road at highway speeds.  The changes to technology platforms, business models, and the economics of spatial data collection to support engineering requirements are enormous to say the least.  This group of surveyors has both a lot to teach the GIS community and a lot to learn from them.

Unfortunately for all involved, the event planners for GITA and ACSM did not focus on the opportunities for cross pollination between the two disciplines they way they could have.  There was no listing of each other's conference agendas in the program a participant received and relatively few sessions that focused on bridge-building between the two communities.  I ran into several surveying friends that were disappointed that they did not know of some of the sessions happening on the GIS side.  I shared similar frustrations as a GIS registrant.  I think that the concept of having the ACSM and GITA conferences held at the same time, in the same place has great potential for the industry.  Hopefully next time, the respective conference committees will spend more time together planning how to enable conscious bridge building between these two communities.

Monday
Mar082010

GIS Complements BIM for Facilities Management

We are writing a white paper about GIS for Facilities Management that should be released at some point in the April time frame.  Over the weekend, I was working on a section about the relationship between GIS and BIM in this context.  I would really like to get your feedback on whether this perspective makes sense to you.  Please let me know your thoughts.

GIS Complements BIM

One of the most exciting technologies to evolve in the past decade for those involved in the design and construction phases of buildings is the concept of building information modeling.  Wikipedia defines Building Information Modeling as:  “the process of generating and managing building data during its life cycle[1]. Typically it uses three-dimensional, real-time, dynamic building modeling software to increase productivity in building design and construction.[2] The process produces the Building Information Model (also abbreviated BIM), which encompasses building geometry, spatial relationships, geographic information, and quantities and properties of building components.”  In the last decade, software vendors including Autodesk, Bentley, Graphisoft, and others have built specific software products to implement the concepts of building information modeling in powerful new three-dimensional and object-oriented software architectures. The broader industry has also come together to form the Building Smart Alliance in order to ensure data interoperability between the major software platforms. The building Smart alliance has published a data interchange standard known as the National BIM standard which describes a structured XML format for the purpose of interchanging BIM data.

It would be hard to overstate the significance of BIM to the architecture engineering and construction community. This technology allows building designers to document their designs in a very detailed way, to detect potential conflicts between different building systems, and to communicate that detailed design intention to those responsible for constructing the building in a very detailed way. Because of the efficiencies gained through the adoption of this technology and the implicit savings in both cost and schedule that can be gained through systematic adoption of this technology, BIM is becoming very widely accepted by the architecture engineering and construction communities and is often being required now for many government and higher education building design and construction projects.

Despite the tremendous value that BIM represents for building design and construction, there are some significant limitations to the technology that make it less ideal for supporting the operations and maintenance phases of the building lifecycle. For example:

  1. To begin with, much of the data that is necessary for managing building performance is not known and therefore cannot be developed when the original BIM is being created during the design phase. For example, space assignment and occupancy - critical considerations for any building manager - are almost never known at the time of building design. Furthermore, there are not data structures within most BIM systems that would allow this type of information to be maintained on an ongoing basis. Therefore, this data must be created and maintained after building commissioning in a system other than BIM.
  2. The vast majority of our existing building stock was built before the advent of BIM technology.  The challenges of creating a BIM for an existing building are significant and expensive to solve. While the business value proposition of BIM in the design and construction phase has now been reasonably well proven, the value of creating a BIM for existing buildings is so far much more tenuous. For the foreseeable future, technologies deployed for the operations and maintenance of existing buildings are likely to be other than BIM.
  3. BIM does not scale well to large facilities or portfolios.  Practitioners of BIM have reported significant challenges in creating models of large buildings or collections of buildings. These challenges are often performance related. Because the BIM is attempting to model the built environment in a very high level of detail and at a very precise scale, the overall model can quickly grow to the point where it overwhelms available system resources. For many facility managers this is a critical problem. Their responsibilities often span large campuses, cities, or the globe. Facilities managers have a definite need for a solution that can scale from the world to the widget.

The good news is that GIS can be used to complement and extend the capabilities of BIM.  While a GIS implementation will almost never be as finely detailed nor as semantically rich as a construction BIM, we can harvest a lot of information from a BIM if it is available and create a system of geographic reference for many of the problems that face facilities managers on a day-to-day basis. Furthermore, we can create links in the GIS that reference back to the BIM for those cases when highly detailed information is required. This blending of technologies allows us to create information systems that perform well at large geographic scales, conform to enterprise IT standards for security, adapt to a wide variety of original data sources, and still allow us to link back to highly detailed building information models when those data sources are available.

In this view then, GIS does not replace nor compete with either CAD or BIM.  Rather, GIS is used in an interoperable way to harvest information from a variety of data sources to create systems that perform well at large geographic scales and yet linked back to the source systems when highly detailed information is necessary for specific requirements.

Tuesday
Feb232010

Review of the ESRI Federal User Conference 2010

ESRI was blessed by a brief break in the mid-Atlantic weather last week just in time for its Federal User Conference.  It was an interesting and valuable week for me personally full of lots of different interactions.  The main themes that I took away from the experience were these:

 

  1. GIS has become a required and necessary component of the Federal IT Infrastructure.  Gone are the days where GIS is a project-level technology pursued by a few geeks in a basement office.  The CIO's of all federal agencies clearly have geospatial technology as a cornerstone of their IT strategy and are publishing geospatial content through a myriad of web applications and services.  This observation is confirmed not only by the many case studies that I saw of federal agencies leveraging Service Oriented Architectures to provide geospatial visualizations and decision support, but also by the level of attention now being paid to federal geospatial by the big systems integrators.  The trade show that accompanies the ESRI Fed UC was a pretty anemic affair only a few years ago.  Now it is attended with some serious marketing investment by almost all of the big systems integrators and many other solutions providers as well.  (Like PenBay Solutions for instance.)
  2. BISDM is being taken very seriously by the federal government.  I have been heavily involved the development and evolution of the Buildings Interior Spatial Data Model (BISDM) effort since its inception.  My hope has always been that many different kinds of organizations, but especially federal agencies, would find the model useful as a starting point for developing in-building GIS strategies for their own particular problems.  Judging by the great response and attendance to the BISDM sessions in the Facilities track at the FedUC, many different types of organizations are now using BISDM and finding it to be really valuable.
  3. ESRI has clearly stated its intentions to support cloud computing architectures.  This was big news to me.  Until last week, I had been unsure about what position ESRI would take in reference to the cloud.  I was fortunate to have been invited to the Executive Track on Thursday morning and the presentations in that session were all about how important cloud computing architectures are becoming to federal IT, and how ESRI plans to fully support cloud computing architectures with the release of ArcGIS 10 this summer.  Certainly there are a lot of details about licensing models and how ArcGIS Server will be architected to really take advantage of the elasticity implicit in most cloud architectures but it is clear that ESRI has staked its claim on high-end Enterprise GIS and has committed publicly to supporting the cloud.

 

While the trade show venue was a little disappointing - no cell service on the floor meant that traffic was light - there was certainly active vendor participation.  As is often the case, I found as many business opportunities with other ESRI partners as I did with current ESRI customers.   Now if ESRI would just change the timing of this event to be held in April when the cherry blossoms are out in Washington...